Villaggio Hotel Abu Dhabi, Abu Dhabi

I recently stayed at this hotel and was really disappointed by the overall experience. While the location was quite nice and provided daily bottled water, the service and room quality left much to be desired. I encountered severe issues with the staff's attitude and the room I was given initially was not suitable at all. Thankfully, I did manage to switch to a better room eventually, but my first impression was quite unsettling.

My stay at this hotel was quite frustrating. The rooms were not clean and had several maintenance issues, while the service was far from satisfactory, lacking basic customer care. The location was fine, offering easy access to nearby attractions, but that didn't make up for the overall experience. Unfortunately, I wouldn't recommend this place based on my encounter.

During my stay, I found the hotel to be quite dated with significant maintenance issues, which made for a less-than-pleasant experience. The room I stayed in was spacious but had a lot of furniture in poor condition. While the cleaning staff did a decent job with the daily upkeep, the overall hospitality was lacking, and the breakfast left much to be desired, which made it feel like the hotel was barely getting by. A few positive aspects included receiving fresh towels daily and being situated away from the noise of the nearby club. However, I can't overlook the disappointing service and the quality of facilities.

I had a disappointing stay at this resort spa. The location is quite remote, which makes getting around a bit tricky, especially since the nearest bus stop is a 20-minute walk away. Unfortunately, the rooms were far from clean and comfortable, with a strong smell of smoke lingering. Service was lacking, with rude staff and long waits. While there were a couple of positives, like the daily water bottles, overall, I wouldn’t recommend staying here, especially given the high price for what you get.